Who we are
We are Burgundy Roots Inc., registered in Toronto, Canada, and our website is https://burgundyroots.com.
If there's anything you don't understand or if you have any questions, please feel free to contact us through email@example.com.
What personal data we collect and why we collect it
We may collect personal information from you, such as your name or email address, from the contact form which you fill on our website.
When you sign up for one of our Retreats through our third-party partner WeTravel, additional information we collect are for the purpose of arranging your booking and reservations, and these may or may not include include your age, gender, nationality, residency, phone number, emergency contact information, passport and visa information, travel medical information, travel insurance details, Covid vaccination details, flight booking details, nutritional preferences, retreat reviews, and any other information you provide us.
We automatically collect certain information about you and the device with which you access our website. For example, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed our website. We may also collect information about actions you take when using our website, such as links clicked.
We may log information using cookies, which are small data files stored on your browser by our website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on our website. You may read more about this in our Cookies Policy page.
How we use your data
We may use the information collected in the following ways:
Who we share your data with
We may share your information with third parties when you explicitly authorize us to share your information. Additionally, our website may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their own respective privacy policies.
Our website currently uses the following third-party service providers: Elfsight Contact Forms, WeTravel, Google Analytics, Hotjar, Facebook Pixels. At this time, your personal information is not directly shared with any other third-party applications. This list may be amended from time to time in our sole discretion.
Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through our website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
How long we retain your data
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Where we keep your data
We know how much data security matters to all our customers. Unfortunately, no collection or transmission of information over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure, and therefore, we cannot ensure or warrant the security of any such information. Nevertheless, we will treat your data with the utmost care and take all appropriate steps to protect it.
We store your data is a secure database using ‘https’ technology and access to your personal data is password-protected. Only our company's staff has access to this database. We do not store sensitive data such as payment card information on our database with all payments being processed directly through the card processor. We regularly monitor our system for possible vulnerabilities and attacks.
The laws of Canada, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national or international laws.
What rights you have over your data
Kindly note that you may exercise any of the rights mentioned above by simply sending us your request to firstname.lastname@example.org.
Last updated on 3rd April, 2022.